10 Questions with a Western Healthcare Recruiter

Get to know our Recruiting Team!

Our healthcare providers are the heart of our business, but our recruiters are the heartbeat. They are matchmakers, career coaches, and market masters. No doubt, there are hundreds of healthcare staffing firms out there to choose from. What sets Western Healthcare apart from the competition is our tenured recruiting team. They are not only experienced with every step of the process, incredibly responsive, and knowledgeable about the healthcare staffing industry, they love making a difference.

Pinpointing the perfect job for providers that meets their lifestyle, family needs, and long-term goals is like finding a needle in a haystack. This challenge is what makes our recruiters tick – they do it every day and they do it well. If we do not have the exact job you’re seeking at that time, rest assured our team will find it. After all, our recruiters are focused on the end-goal: helping physicians and advanced practitioners deliver quality patient care. 

We interviewed our recruiting team to better understand their day-to-day tasks, what motivates them, and what the most rewarding part of their job is. Read on to hear it from them!

1. What drew you to a career in healthcare recruiting?

“What’s rewarding is the opportunity to make a real difference in people’s lives. It’s not about what this can do for me, but about what I can do for others."

“My passion for meeting new people in a growing industry is what drew me. There is always something to learn and to be a part of.”

“The opportunity to work on an amazing team while making an impact in the healthcare community is why I do this.”

“As a medical professional in my past life, I experienced firsthand the effects of not having enough providers on site can cause. As a locum tenens recruiter, I get to fill needs, help reduce burnout, and increase the quality of patient care.”

“Knowing so many physicians are overworked and commuting more than they may really want to makes finding the perfect facility for their ideal work-life balance more rewarding.”

2. What is the most rewarding part of your job?

“While I play just a small role in the process, I like to think my individual contributions are helping identify high quality clinical care in areas that need it most. The ‘win’ is for the patients."

“Finding that perfect candidate for the perfect client at the perfect time!

“What’s rewarding is when all three parties share the same mutual feeling. I love seeing our clients excited and happy about our candidate, and our providers excited about the hospital and community they will serve.”

“The most rewarding part of my job is going through the entire process and finding the perfect candidate. Helping them find a job that works for them and where they can provide healthcare to a community that needs it.”

“Helping the community get the resources they need is what’s most rewarding to me. I understand when I place a provider somewhere, they are being put in a position to assist people who were not getting the support they needed before.”

3. In your opinion, what qualities does a healthcare recruiter need to be successful?

“A healthcare recruiter must have a good work ethic, the ability to think outside the box, problem solve, and maintain a positive attitude.”

“When you believe in what you´re selling, it helps build confidence in what you do.”

“I think you must have perseverance to be successful. It can be difficult at times, but when you have the endurance and drive, it pays off.”

“Must have great communications skills, drive, the ability to multitask, and patience.”

“A recruiter must be resilient. We connect with so many people in different fields of medicine, life stages, and all different backgrounds. You never know what challenges the day may bring.”

“An optimistic attitude along with the desire to understand each provider’s ambitions goes a long way.”

4. What does your average day look like?

“Every day is different and presents new challenges. We must be able to adapt to the ever-changing healthcare business.”

“I try to start my day by following up with leads and potential candidates I was not able to reach the day before. I then check my online resources (job boards, emails, texts) and begin outgoing communication for targeted jobs. Once that is setup, I strategize the best plan to make calls for my focused jobs.”

”My average day consists of working with physicians to find them roles throughout the country that work best for their schedule and career.”

“My day starts with a big cup of coffee! I then go through any pending emails, texts, and action items that need my attention. After that, I plan out my day, send a text blast, and send emails to cover as much ground as possible. I will also make calls and finish any administrative work needed from accepted candidates.”

“Smiling, dialing, chin wiggling with colleagues, and data entry.”

5. How do you and your team have fun at work?

“From costume contests to chili cook-offs, Western Healthcare certainly knows how to keep things exciting, and encourages engagement with the other teams and departments.”

“Our team loves to have open dialogue. We are in a sometimes stressful and competitive business, so we always keep our spirits and morals high.”

“We create friendly sales competitions and chat about goofy topics when we’re not recruiting candidates.

“Jokes and office pranks! Keeping things lighthearted is important, and taking a short break to get to know our peers creates great culture and camaraderie amongst the team.”

“We have fun in all aspects of the day here! Whether it’s exciting competitions on the floor during the workday, or having lunch together, we know how to let loose and have a good time.”

6. What keeps you motivated daily? 

“I have always had a calling to help others, whether it be a hospital, a provider, a community, or my colleagues. I stay positive at work even on my bad days because I understand the impact I have on everyone around me.”

“I like working with a team of hard-working and compassionate people. I can’t let them down.”

“I stay motivated knowing I have a great team who is going to help me with any struggles I may have.”

“Being a part of a process where people rely on us to go to work or staff their facility is what motivates me.”

“Knowing I have my family depending on me, as well as physicians depending on me to connect them to their next great opportunity, gives me motivation.”

7. What advice do you have for someone who is considering becoming a healthcare recruiter?

“Be passionate about what you do, because there will be some tough days, but they are out-shined by the rewards of a good one.”

“It isn’t always stars and rainbows, but when you do land a physician who wants to work with you, and make a difference, it is so rewarding.”

“You must have thick skin. Urgency and straightforwardness are essential in this industry, in addition to understanding that things will happen that are out of your control. But remember that good things will happen as well.”

“As long as you are motivated and willing to learn, you will do great.”

“Jump in with both feet! At the end of the day, you are doing a job that desperately needs to be done. Don’t ever feel like you are bothering someone or should not be calling them. Sometimes I call people 3 times back-to-back if I need to get them on the phone. You are doing important work. If you feel like you’re not, you’ll have trouble being perceived in the right light.”

“Do it! It’s the most exciting profession I’ve ever known and couldn’t imagine living a life that didn’t involve recruiting in healthcare.”

8. What are the top qualities you look for when recruiting candidates for jobs?

“Someone who is genuine, honest, and trustworthy.”

“A can-do attitude! That simply cannot be taught.”

“The main thing is finding a provider that can do procedures the job requires, and is responsive, available, and interested.”

“Training, tenure, and great references.”

“Top candidate qualities are bedside manners, being a team player, fully qualified, and being flexible.”

“Be caring, be a team player, and stay motivated to make a positive impact.”

9. What foods make everyone run to kitchen? 

“Donuts are life!”

“Breakfast tacos.”

“Cookies.”

“Chick-fil-a.”

“Anything sweet!”

“Everyone here gets excited about Jimmy Johns.”

“Free food!”

10. What are some hidden talents amongst your Recruiting team? 

“Professional athletes, remarkably creative minds, and great BBQ chefs!”

“Bedazzling comes to mind first…”

“Gymnastics and college football.”

“Jugglers, musicians, artists, and athletes. We have a mixed bag of talent!”

We are always looking for talented candidates to join our team. If you have sales or healthcare industry experience, send your resume to [email protected] or call (800) 971-4131 to inquire about open positions.

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